dj2d Privacy Policy
This page clearly explains how dj2d handles, protects, and manages your personal information.
Introduction and Purpose
dj2d is a platform that takes the personal information of players in Myanmar very seriously. This Privacy Policy clearly explains what data is collected from you when you use the dj2d website and services, how it is used, and how it is protected. By reading this policy and continuing to use dj2d services, you agree to the terms described here.
Types of Information Collected
dj2d collects the following types of information in order to provide services and keep your account secure.
- Registration data: Information such as your username, contact details, and date of birth provided when creating an account.
- Financial data: Deposit and withdrawal payment records and transaction details from KBZPay, Wave Money, AYA Pay, and CB Pay (full card numbers are not stored).
- Access data: IP address, browser type, device information, and records of which pages you visited on the site.
- Game activity data: Records of games played, bet amounts, and play sessions (used to support responsible gambling).
- Communication data: Messages and specific enquiries sent when contacting us via Live Chat or email.
How We Collect Personal Information
dj2d collects your personal data through the following methods.
- Information you provide directly — through account registration, payments, and customer support contacts.
- Data collected automatically while you use the site — through cookies and similar tracking tools.
- Information related to verification processes from payment service providers (third-party submissions).
Purposes for Using Your Data
dj2d uses your personal information only for the following legitimate purposes.
- To create and maintain your account and to verify your identity when you log in.
- To process deposit and withdrawal payments.
- To comply with responsible gambling policies and to apply account protection measures.
- To provide 24/7 customer support — via Live Chat and Email.
- To meet legal and regulatory requirements and to carry out fraud prevention measures.
- To maintain the security, stability, and ongoing improvement of the platform.
- To analyse your preferences so we can give you a better gaming experience.
Data Sharing and Third Parties
dj2d does not sell or rent your personal data to advertisers or unrelated third parties. Data is shared with trusted partners only to the extent needed to provide our services.
- Payment Service Providers: Only the information needed to process payments is shared with KBZPay, Wave Money, AYA Pay, and CB Pay.
- Technology Service Providers: Companies that operate platform servers, software security, and data storage services.
- Legal Requests: Disclosed in accordance with the law when required by law enforcement authorities.
Every partner is bound by a contractual commitment to meet dj2d's data protection standards.
Data Retention Period
dj2d retains your personal data for as long as needed to provide our services, or for as long as required for legal purposes — whichever is longer.
- Active account data is kept for as long as your account remains open.
- Financial transaction records are retained for a set period for fraud prevention and legal purposes.
- After an account is closed, data that is no longer legally required is securely deleted or anonymised.
Your Rights and Security
Your Data Rights
As a dj2d user, you have the following rights regarding your personal data.
- Right to Access: You can view what data dj2d holds about you.
- Right to Correction: You can request that inaccurate personal data be corrected.
- Right to Deletion: You can request that your data be deleted where there is no legal reason to keep it.
- Right to Restriction: You can request that data use be restricted in certain circumstances.
- Right to Portability: You can receive your personal data in a readable format.
- Right to Object: You can object to certain types of data processing.
To exercise any of these rights, contact us at [email protected]. dj2d will handle your request as promptly as possible.
Technical Security Measures
dj2d works hard to protect your data from unauthorised access, alteration, or deletion.
- SSL (Secure Socket Layer) encryption — all data transmitted between the site and our servers is encrypted.
- Payment data is handled exclusively through secure, PCI-compliant external payment services.
- Data access is restricted to staff who need it and is controlled through Role-based Access Control.
- Servers, software, and security settings are regularly reviewed and updated with the latest patches.
- Specialised technical security mechanisms are in place to detect and filter suspicious access attempts.
Cookies and Tracking Technologies
dj2d uses cookies and similar technologies for the following purposes.
- Essential Cookies: To support login and secure form data — disabling these will prevent the site from functioning properly.
- Functional Cookies: To understand how you navigate the site and improve the platform.
- Preference Cookies: To remember your language selection and preferred settings.
You can restrict cookies in your browser settings. However, if essential cookies are disabled, some site features may not work as expected.
Age Restriction
dj2d services are for persons aged 21+ only. If we become aware that personal data from a person under 21 has been submitted to dj2d, that data will be deleted immediately and the relationship will be terminated.
International Data Transfers
dj2d handles data storage on server infrastructure aligned with Myanmar's requirements. Where data must be transferred to international servers to provide technical services, dj2d ensures those transfers meet its data protection standards.
Policy Changes
dj2d reserves the right to update this Privacy Policy when our practices change or when legal requirements change.
- Any significant changes will be announced in a prominent location on the site.
- Continuing to use the site after changes have been made means you agree to the updated policy.
- The "Last Updated" date is always shown at the top of this page.
Contact Us
Data Protection Contact
For any questions about this Privacy Policy, exercising your data rights, or any matter related to your personal data, you can contact the dj2d customer service team.
- Live Chat: Available in Myanmar language on the site, 24/7
- Email: [email protected]